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Troubleshoot MorrBot When It Is Not Responding

Check stream state, authorization, command settings, cooldowns, overlays, and the public status report in the right order.

By MorrBot Editorial Team · Published · Updated

Check in this order

  1. Confirm the broadcaster is live when testing a workflow that requires live state.
  2. Confirm MorrBot’s Twitch authorization is current by opening /twitch.
  3. Check the exact feature is saved and enabled.
  4. Check command spelling, permissions, cooldowns, and source-only delivery.
  5. For media, confirm the overlay source is visible in the active scene.
  6. For Discord, confirm the destination and server permissions.
  7. Check the public MorrBot status report.

Background webhook, watchtime, or connection activity does not prove that a configured feature can produce an outward result. Test the shortest complete path for one feature.

Avoid changing several settings at once. Restore the last known-good configuration, run one test, and then add changes individually. If the public status is healthy and the same failure persists, contact support@morrbot.com or use the MorrBot Discord with the feature name, approximate time, and what you expected to happen. Do not post session cookies, personal overlay URLs, or secrets.